Getting started
Create your account and open your inbox
Sign up, verify your email, and get into the STS Connect Inbox in a few minutes.
STS Connect is one app at app.stsconnect.chat. Your team reads and answers conversations in the inbox, and your plan, team, campaigns, AI Agent and reports all open from the side menu. One password opens it all.
1. Sign up
- Open stsconnect.chat and press Start free trial.
- Enter your full name, your company name, your work email and a password (at least 8 characters, with upper and lower case letters, a number and a symbol).
- Press Start 30-day free trial, no credit card. We send a link to your email.
2. Confirm your email
Open the email from STS Connect and click the link. If it has not arrived after a few minutes, check your spam folder, or press Resend the link on the sign-up page.
3. Your trial and inbox are set up automatically
Confirming your email starts a 30-day free trial (no credit card) and sets up your inbox. A short page shows the progress; it usually takes under a minute.
4. You land in STS Connect, signed in
As soon as your inbox is ready, STS Connect opens and you are already signed in. Next time, sign in at app.stsconnect.chat with the same email and password. Connect your first channel: see Connect WhatsApp or any other channel guide. Then add a payment method to the WhatsApp account at Meta, otherwise template messages fail.
Changing your password
Change it once, in Profile settings at the bottom of the side menu, and it applies everywhere. The reset link on the sign-in page updates it as well.
Where things live
| You want to… | Go to |
|---|---|
| Read and reply to customers | STS Connect Inbox |
| Connect a channel (WhatsApp, Messenger, Instagram, Telegram, email, web chat) | Inbox → Settings → Channels |
| Add or remove team members | Inbox → Settings → Team |
| Quick replies, Files, scheduled messages, campaigns, subscribers, contact lists, AI Agent, forwarding, team performance | The STS Connect side menu |
| Change plan, update payment details, download invoices | Account > Billing |
Still stuck?
Signed in? Press Help in the STS Connect side menu to chat with our team, Monday to Friday 9:00 to 18:00 Dubai time. Or email hello@stsconnect.chat with your company name and what you were trying to do. We answer on business days.