Create your account and open your inbox

STS Connect has two parts. The portal at portal.stsconnect.chat is where you manage your plan, team, campaigns, AI Agent and reports. The STS Connect Inbox at app.stsconnect.chat is where your team reads and answers conversations. One password opens both.

1. Sign up

1. Open portal.stsconnect.chat/portal/register.
2. Enter your company name, your full name, your work email, a password and (optionally) your website.
3. Press Sign up. We send a verification link to your email.

2. Verify your email

Open the email from STS Connect and click the verification link. The link signs you in to the portal. If you can't find the email, check your spam folder or request a new link from the verification page.

3. Your trial and inbox are created automatically

Verifying your email starts a 30-day free trial (no credit card) and provisions your STS Connect Inbox in the background. This usually takes under a minute. The portal dashboard shows an activation checklist while it happens.

4. Open your inbox

On the portal dashboard press Open Inbox. Sign in to app.stsconnect.chat with the same email and password you chose at sign up. From there, connect your first channel: see Connect WhatsApp or any other channel guide.

Changing your password

Change it once, in the portal under your profile, and it changes for the inbox as well. The reset link on the portal login page also updates both.

Where things live

You want to…	Go to
Read and reply to customers	STS Connect Inbox
Connect a channel (WhatsApp, Messenger, Instagram, Telegram, email, web chat)	Inbox → Settings → Inboxes
Add or remove team members	Inbox → Settings → Agents
Quick replies, Files, scheduled messages, campaigns, subscribers, contact lists, AI Agent, forwarding, team performance	Portal
Change plan, update payment details, download invoices	Portal → Billing