STS Connect and Wati, side by side.
Both help businesses answer customers on WhatsApp. Here is how they differ on the points buyers ask us about most, with a public source for every Wati figure.
Wati prices are shown in the currency Wati publishes.
- Entry plan
- STS Connect: $49 a month, or $490 a year (Basic)
- Wati: €59 a month, billed yearly (Growth)
- Wati website
- AI agent on the entry plan
- STS Connect: Included, 300 replies a month
- Wati: 1 AI agent, 2,000 AI credits a month
- Wati website
- API and webhooks
- STS Connect: On every plan, with signed webhooks
- Wati: API on Growth without webhooks; webhooks from Pro
- Wati website
- Channels in one inbox
- STS Connect: WhatsApp, Instagram, Messenger, Telegram, email, website chat, SMS and TikTok comments
- Wati: WhatsApp, Instagram, Messenger, TikTok and web chat
- Wati website
- Interface languages
- STS Connect: Arabic and English, with full right to left
- Wati: English, Chinese, Spanish and Portuguese
- Wati website
- Cancel any time
- STS Connect: Yes, at the end of the billing period
- Wati: Yes, no cancellation fees
- Wati website
| STS Connect | Wati | Source | |
|---|---|---|---|
| Free trial | 30 days, no credit card | 7 days, no credit card | Wati website |
| Entry plan | $49 a month, or $490 a year (Basic) | €59 a month, billed yearly (Growth) | Wati website |
| Users on the entry plan | 5 users | 3, with no extra users on Growth | Wati website |
| AI agent on the entry plan | Included, 300 replies a month | 1 AI agent, 2,000 AI credits a month | Wati website |
| API and webhooks | On every plan, with signed webhooks | API on Growth without webhooks; webhooks from Pro | Wati website |
| Channels in one inbox | WhatsApp, Instagram, Messenger, Telegram, email, website chat, SMS and TikTok comments | WhatsApp, Instagram, Messenger, TikTok and web chat | Wati website |
| Interface languages | Arabic and English, with full right to left | English, Chinese, Spanish and Portuguese | Wati website |
| Cancel any time | Yes, at the end of the billing period | Yes, no cancellation fees | Wati website |
Where STS Connect is stronger
A longer free trial, more people on the entry plan, webhooks on every plan, Telegram, email and SMS in the same inbox, and an interface built for Arabic from the start.
Where Wati may fit better
Wati lists more ready-made integrations today, such as HubSpot on Pro and Salesforce on Business. If your team depends on one of them, check it first.
Moving over
Keep your WhatsApp number. Export your contacts from Wati and add them to a contact list, and we help you move over on a WhatsApp call.
Wati is a trademark of its owner. This page uses only Wati's public website. Found something out of date? Write to hello@stsconnect.chat and we correct it.
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