Everything your team needs, in one inbox.
Answer every channel together, let the AI agent take the routine questions, and reach your customers on WhatsApp, in Arabic and English.
Every channel, one list
Messages from every channel arrive in one place. Your reply goes back on the same channel.
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All your channels
WhatsApp, Instagram, Messenger, Telegram, SMS, email and web chat, plus TikTok comments on paid plans.
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Assign, note and label
Every conversation has an owner. Leave a private note for a colleague, hand the chat over, and close it when it is done.
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One record per customer
Each contact keeps the full history, across every channel.
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Keep your WhatsApp Business app
Connect the number you already use in the WhatsApp Business app, and answer it from the shared inbox too.
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Alerts on your phone
Get a notification for every new message, even when the inbox is not open.
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Arabic and English
Each team member works in their own language, right to left included.
An AI agent that knows your business
It answers from your own documents, reads what customers send, and hands over to your team when it should.
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Answers from your knowledge base
Arabic dialects or English, from the documents you upload. Give it named profiles, each always labelled as an AI assistant.
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Voice notes, images and PDFs
Voice notes become text and text in images and files is read, on our own servers, shown to your team as an internal note.
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Hands over at the right time
Complaints, requests for a person and questions it cannot answer go straight to your team.
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AI reply suggestions
One click drafts a reply for your agent to review and send, using your own AI key.
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AI routing
Every new conversation is read and sent to the right team with the right labels.
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On every plan
In the free trial and on every paid plan: 300 replies a month on Basic, unlimited on Professional and Enterprise.
Reach your customers on WhatsApp
Build your audience with their consent and send approved WhatsApp templates.
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Campaigns and contact lists
Send approved templates to a list, a label or every subscriber, now or at a set time.
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Subscribers by link or QR code
Customers join with a keyword on WhatsApp. Anyone can reply STOP to leave.
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WhatsApp template studio
Write templates with AI, organise them in folders, and personalise campaigns with variables.
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Comment automation
Reply to Instagram and TikTok comments automatically when they match your keywords.
Work as one team
Talk, share and measure without leaving the inbox.
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Team Chat
Channels and direct messages for your team, next to your customers. Share a conversation in one click.
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Team performance
First response, reply and resolution times per agent and per inbox, plus a heatmap of your busiest hours.
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Quick replies and Send later
Answer common questions with a shortcut, attachments included, or schedule a reply for the right moment.
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Files library
Keep brochures, price lists and forms ready to attach to any reply.
Secure, and connected to your tools
Built on official APIs, protected at every login.
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Official Meta APIs
WhatsApp, Instagram and Messenger connect through Meta's business messaging APIs, with permissions reviewed and approved by Meta.
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One login
One password opens everything in STS Connect.
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Two-step verification
Protect every login to your account with a one-time code.
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Connect your CRM and tools
Link STS Connect to your CRM and other systems through n8n, our API and signed webhooks.
Start answering every channel today.
30 days free, no credit card. Connect your first channel in minutes.