Eight channels, one inbox your whole team shares.

The official WhatsApp Business Platform. Keep using the WhatsApp Business app on your phone while your team answers the same number from the inbox. Templates, campaigns and the AI agent included.

You need: A Facebook account and a WhatsApp Business number.

Direct messages and comments on your posts in one place. Reply in public or in private, and let keyword rules answer common comments.

You need: An Instagram professional account.

Messages to your Facebook pages. Your team can answer a customer up to 7 days after their last message.

You need: Admin access to the Facebook page.

Customers message your Telegram bot and your team answers from the inbox, with files and voice notes.

You need: A bot token from BotFather.

Connect your support mailbox. Email threads sit next to chats, with the same assignment and labels.

You need: The mailbox IMAP and SMTP settings.

A chat bubble for your website in Arabic and English, with business hours and a pre-chat form.

You need: One line of code pasted into your site.

Send and receive text messages through your own Twilio number, with the countries you can reach shown before you send.

You need: A Twilio account and number.

Comments on your TikTok videos arrive in the inbox, and your replies post back to TikTok. TikTok offers no direct message API, so this channel covers comments only.

You need: A TikTok Business account.