New The AI agent now reads voice notes, images and PDFs

Every conversation, one inbox.

Reply to WhatsApp, Instagram, Messenger, Telegram, SMS, email and web chat from one shared inbox - with TikTok comments on paid plans. Your team sees every customer and every message in one place.

Start free trial See pricing

30 days free. No credit card required.

Illustration of the STS Connect Inbox: a conversation list, an open customer chat and the reply box.

Businesses getting ready to launch on STS Connect

7stars
AS DUBAI
CapitalUK Group
Shams City
Scottish Institute of Business & Finance
SwiftHub
Teralink with e& etisalat
Vision Accelerators
Smooth Pay

Connect the channels your customers already use

Messages from every channel arrive in one list. Your reply goes back on the same channel.

WhatsApp
Instagram
Messenger
Telegram
Email
SMS
Web chat
TikTok comments
Features

Everything your team needs to answer faster

Open a panel to see the screen your team works in.

Every conversation has an owner. Leave a private note for a colleague, hand the chat over, and close it when it's done.

The STS Connect Inbox with a conversation list and an open WhatsApp conversation showing the reply, a private note and the customer's messages. Sample data.

The AI agent reads what customers send, answers from your documents in Arabic or English, and hands over to your team when it should.

The STS Connect Inbox chat column: the AI agent answers a customer's question about an order, and the conversation is then handed to a team member. Sample data.

Build contact lists, let customers subscribe with a link or a QR code, and send approved WhatsApp templates. Anyone can reply STOP to leave.

Illustration: three WhatsApp campaigns, one sent, one scheduled and one draft.

Channels and direct messages for your team, next to your customers. Share a conversation in one click.

Illustration: two team members agreeing who takes a shared customer conversation.

First response, reply and resolution times as median, average and 90th percentile, per team member and per channel, plus an activity heatmap of your busiest hours.

The STS Connect Inbox reports overview with open, awaiting reply, unassigned and pending conversation counts, team members online and offline, and a heatmap of conversations by hour. Sample data.

Comment automation

Reply to Instagram and TikTok comments automatically when they match your keywords.

One record per customer

Each contact keeps the full history, across every channel.

Files library

Keep brochures, price lists and forms ready to attach to any reply.

Alerts on your phone

One bell for messages, campaigns and account alerts, with in-app, email and device choices per category.

Arabic and English

Each team member works in their own language, right to left included.

AI agent

Answers customers from your own knowledge base, in Arabic dialects or English, and hands over to your team when needed. Give it named agent profiles, each with its own name and role and always labelled as an AI assistant. Included in the free trial and on every paid plan, with 300 replies a month on Basic.

Voice notes and images, understood

Voice notes become text and text in images and files is read, both on our own servers, shown to your team as an internal note and answered by the AI agent. Images without text can be described with your own AI key.

AI reply suggestions

One click drafts a reply for your team member to review and send, using your own AI key.

AI routing

Every new conversation is read and sent to the right team with the right labels.

Keep your WhatsApp Business app

Connect the number you already use in the WhatsApp Business app, and answer it from the shared inbox too.

WhatsApp template studio

Write templates with AI, organise them in folders, and personalise campaigns with variables.

Two-step verification

Protect every login to your account with a one-time code.

Connect your CRM and tools

Link STS Connect to Zoho CRM directly, and to your other systems through n8n, our API and signed webhooks.

Quick replies and Send later

Answer common questions with a shortcut, attachments included, or schedule a reply for the right moment.

Getting started

Live in an afternoon

  1. 1

    Sign up in a minute

    Name, company, email and a password. Confirm the email and you land in STS Connect, signed in.

  2. 2

    Connect your channels

    WhatsApp in a few clicks, even on the number you already use in the WhatsApp Business app.

  3. 3

    Teach the AI agent

    Upload your documents, pin what matters most and choose which files it may send.

Official Meta APIs

WhatsApp, Instagram and Messenger connect through Meta's business messaging APIs, with permissions reviewed and approved by Meta.

Your whole team, one login

One password opens everything in STS Connect. Add team members and set what each one can see.

A team in Dubai

We build and support STS Connect from Dubai, in Arabic and English.

Pricing

Simple, transparent pricing

Start free. Upgrade when you grow. No hidden fees.

Free Trial

$0 for 30 days

1 user · 1 WhatsApp number · 2 channels · Unlimited contacts · AI agent · 1 AI agent profile · 60 minutes a month for reading voice notes and video · TikTok comments (not in the free trial) · AI Assist with your own AI key

Start free

Basic

$49 per month

or $490 a year, 2 months free

5 users · 1 WhatsApp number · 5 channels · Unlimited contacts · Campaigns · AI agent · 1 AI agent profile · 300 AI agent replies a month · 300 minutes a month for reading voice notes and video · TikTok comments · AI Assist with your own AI key

Choose Basic

Professional

Recommended

$99 per month

or $990 a year, 2 months free

15 users · 3 WhatsApp numbers · 10 channels · Unlimited contacts · Campaigns · AI agent · 4 AI agent profiles · Unlimited AI agent replies · 1000 minutes a month for reading voice notes and video · TikTok comments · AI Assist with your own AI key

Choose Professional

Enterprise

$199 per month

or $1,990 a year, 2 months free

35 users · 5 WhatsApp numbers · Unlimited channels · Unlimited contacts · Campaigns · AI agent · 8 AI agent profiles · Unlimited AI agent replies · 3000 minutes a month for reading voice notes and video · TikTok comments · AI Assist with your own AI key

Choose Enterprise

When the 30-day trial ends without a paid plan, the inbox is paused and your data is kept. Choose a plan at any time to continue where you left off.

Prices in US dollars, excluding VAT. UK customers pay 20% VAT.

Talk to our team

Questions about channels, plans or setup? We answer in Arabic and English.

Email hello@stsconnect.chat
Phone +44 20 4634 4449

Start answering every channel today.

30 days free, no credit card. Connect your first channel in minutes.

Start free trial Book a demo on WhatsApp